Legal

Usage Policy

Rules and guidelines for using our website and related services.

Last updated: 14 March 2026

  1. Introduction

    This Usage Policy applies to your use of the LensStory website and any associated online services (“website” or “services”). By accessing or using our website, you agree to follow these guidelines. This policy works together with our Terms & Conditions and Privacy Policy.

  2. Acceptable Use

    You may use our website for lawful purposes only, including:

    • Browsing our portfolio, services, and information.
    • Contacting us via our contact form or other provided channels for genuine enquiries or bookings.
    • Booking photography sessions or making enquiries in good faith.
    • Accessing your deliverables (e.g., galleries) through links or credentials we provide to you.

  3. Prohibited Conduct

    You must not:

    • Use the website for any illegal purpose or in violation of any applicable laws.
    • Attempt to gain unauthorised access to our systems, accounts, or any data belonging to us or other users.
    • Use bots, scrapers, or automated tools to collect content or data from the website without our prior written consent.
    • Upload, transmit, or distribute malware, spam, or any content that could harm our website or users.
    • Impersonate LensStory or any other person or entity, or misrepresent your affiliation.
    • Copy, reproduce, or use our images, text, or other content for commercial or unauthorised purposes (see our Terms & Conditions regarding copyright).
    • Interfere with or disrupt the website’s operation, security, or the experience of other users.

  4. Cookies and Tracking

    We may use cookies and similar technologies (e.g., local storage, pixels) to:

    • Remember your preferences and settings.
    • Understand how visitors use our website (e.g., analytics) so we can improve it.
    • Support security and basic site functionality.

    You can control or block cookies through your browser settings. Disabling certain cookies may affect how the website works. For more on how we use data collected via these technologies, see our Privacy Policy.

  5. Website Content and Intellectual Property

    Text, images, logos, layout, and other content on this website are owned by LensStory or our licensors and are protected by copyright and other intellectual property laws. You may view and download content only for your personal, non-commercial use. You may not modify, distribute, sell, or use our content for commercial purposes without our written permission.

  6. Accuracy and Availability

    We strive to keep the information on our website accurate and up to date but do not guarantee that all content is complete, current, or error-free. We may change or discontinue parts of the website or services at any time. We are not liable for any loss resulting from reliance on information on the site. For binding commitments (e.g., bookings, pricing), our written agreement or confirmation with you will apply.

  7. Our website may contain links to third-party websites (e.g., social media, payment providers). We do not control those sites and are not responsible for their content, privacy practices, or terms. Linking does not imply endorsement. Use third-party sites at your own risk.

  8. Changes to This Policy

    We may update this Usage Policy from time to time. The “Last updated” date at the top will be revised when we do. Your continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.

  9. Contact

    For questions about this Usage Policy, contact us at info@lensstory.com or via our Contact page.

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